In this episode, Damien is joined by Erick Simpson, an MSP pioneer and leader, to discuss topics related to MSP-client relationships. They explore methods for evaluating client relationships, delve into the financial implications of client retention, and go over effective strategies to attract ideal clientele. Also, they discuss how to align client relationships with overall business goals and the long-term benefits that can be achieved through these efforts.
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Connect with Erick:
LinkedIn: https://www.linkedin.com/in/ericksimp...
Website: https://ericksimpson.com/
https://channelmastered.com/
Connect with Damien:
LinkedIn: https://www.linkedin.com/in/dstevens/