MSP Mindset with Damien Stevens

Stop Selling and Start Serving

Episode Notes

Tired of babysitting backups? Then it's time for backups done for you by Servosity - https://bit.ly/4lh8HUv

Feeling stalled while competitors surge ahead? Discover how Michael Goldstein, CEO of LAN Infotech, flipped the switch with his MSP—tripling marketing spend, doubling community reach, and future-proofing with AI.

Chapters:
0:00 - Intro
1:23 Burnout as a VAR & Pivot to MSP
6:18 Service Over Shiny Tech
10:26 Pricing Transparency & Relationships
24:32 Pandemic Pivot: Remote & Virtual Events
33:49 Marketing, Marketing, Marketing
44:54 AI & Copilot: First-Inning Opportunities
54:24 MSP Titan Questions

Connect with Damien and Michael:
Damien: https://www.linkedin.com/in/dstevens
Michael: https://www.linkedin.com/in/michaelagoldstein/

📺 Watch on YT: https://www.youtube.com/@mspmindset