What would you do if your MSP suffered a ransomware attack? Would you fold or could you make it through? On today's episode, Robert Cioffi, co-founder of Progressive Computing, shares his story about how he and his partner pulled their MSP through a massive attack. He goes into what happened (his MSP was doing everything right...), how they handled the situation and the aftermath, and what you can be doing now to make sure you're prepared.
0:00 - Intro
2:10 - Attack overview
12:15 - Day 1: Ransomware Attack
26:04 - Day 2 and beyond
35:08 - Why culture is CRITICAL for survival
43:20 - The importance of community
50:30 - How long did it take to recover?
57:39 - Resources for MSPs facing attacks or to prepare yourself
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CompTIA Emergency Response Team:
https://connect.comptia.org/content/lp/comptia-emergency-response-team
Connect with Robert:
LinkedIn: linkedin.com/in/rcioffi
Connect with Damien:
LinkedIn: https://www.linkedin.com/in/dstevens
Listen on audio:
Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779
Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520