What happens when your MSP’s biggest client walks overnight? Seann Moreno lived it. He first scaled past 30 employees by learning to let go—delegating, empowering, and getting out of the weeds. But there was a fatal flaw: one client made up almost all of the revenue. And when they pulled the plug, Seann went to –$400k profit trying to rebuild from the ground up. In this candid conversation, he breaks down exactly how he eventually stabilized, rebuilt smarter, and continued to let go like he did in the beginning—result: $600k profit within a few years.
Chapter:
0:00 - Intro
1:07 - Growing his MSP and learning to let go
32:07 - Losing his largest client
55:39 - Going from -$400k to $600k profit
1:06:31 - MSP Titan Questions
Connect with Damien and Seann:
Damien: https://www.linkedin.com/in/dstevens
Seann: https://www.linkedin.com/in/seann/
📺 Watch on YT: https://www.youtube.com/@mspmindset