MSP Mindset with Damien Stevens

From 130 Staff to 45: The Reset That Saved Him and His MSP

Episode Notes

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In this week’s episode, Jeff King shares how he grew his break fix IT company to 130 employees, landed massive government contracts, and still ended up deeply unhappy. What followed was a bold decision to let go of enterprise dreams, move away from break fix to being a true MSP, and slowly restructure to what they wanted, a smaller MSP focused on people and being happy, not just money (which they’re doing fine by the way!).

Chapter:
0:00 - Intro
1:21 - Growing a 130 employee break fix store
9:10 - Challenges that came from a large company
17:26 - Saying no to millions, misery, and break fix
41:55 - Growing the MSP part of the business
57:17 - MSP Titan Questions

Connect more with Damien and Jeffrey:
Damien: https://www.linkedin.com/in/dstevens
Jeffrey: https://www.linkedin.com/in/jeffrey-king-03b80b4/

📺 Watch on YT: https://www.youtube.com/@mspmindset